Select Maintenance Plans

With our Comprehensive Maintenance Advantage Program, you receive superior preventative maintenance. This plan is designed to extend the life of your heating and cooling equipment, help cut costly repairs and it satisfies manufacturer warranty maintenance requirements. This program is industry recognized as the best way to maximize your energy efficiency, which SAVES YOU MONEY and promotes a safer environment for you and your family.

Benefits

  • Lower Utility Bills
  • Extended Equipment Life
  • 24-Hr Emergency Service
  • Fewer Repairs
  • NO Overtime Charge for emergencies!!!
  • Manufacturer Warranty Protection
  • 15% Discount on Repairs
  • PRIORTY CUSTOMER
  • 10% Discount on Equipment Replacement
  • 1 Year Warranty on Parts and Labour
  • Inflation Protection

 

An improperly maintained furnace can break down unexpectedly and cost you money and time. Tune-ups can help identify potential problems before they become costly breakdowns, and will maximize efficiency to help protect you from rising energy costs and save you money!

Most of all, maintenance of your furnace is important to protect the health and safety of you and your family.

We will ensure your furnace is operating as safely and efficiently as possible and offer suggestions for repairs to optimize performance.

Our Heating Maintenance Advantage Program provides an Annual 22-Point tune-up of 1 Heating Unit. We include a complete Professional Inspection that covers the annual maintenance required by the manufacturer.

This program will help

  • Keep your family safe
  • Detect hazardous Carbon Monoxide
  • Extend the life of your heating equipment
  • Reduce your monthly heating bills
  • Help prevent a middle of the night furnace breakdown

The following diagnostic and safety checks are included, if required for specific equipment, as per manufacturer’s recommendations

  • Check operation of Thermostat
  • Safety Test for Carbon Monoxide
  • Check Heating system for proper operation
  • Inspect General Condition/test by putting system through a full operation cycle
  • Clean or Replace owner supplied filters
  • Inspect Venting for rust and leakage
  • Inspect temperature rise/drop
  • Inspect heat exchanger if accessible
  • Test all Safety controls
  • Inspect Condensate lines
  • Check combustion and ventilation air
  • Check condition of expansion tank
  • Check fittings for gas leaks
  • Check Burners and pilot assembly and adjust as necessary
  • Check Blower Operation
  • Test Limit switches

Heating Unit covers one of the following: residential natural gas or propane furnace, residential natural gas or propane boiler, space heater, air handler, Heat Recovery Ventilation Unit, Energy Recovery Ventilation Unit or Natural Gas Fireplace. ("Heating unit").

Equipment using conversion burners, the conversion burner itself, and ductless or wall units are not eligible for coverage. Equipment serving more than one dwelling is not eligible for coverage. Heating equipment that uses any fuel other than natural gas or propane (e.g. oil, wood, electricity, etc.) is not eligible for coverage. Any equipment not readily accessible by our Technicians is not eligible for coverage.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

A leaking or dirty air conditioner costs time and money and can harm the environment. Tune-ups can help identify potential problems before they become costly breakdowns, and will maximize efficiency to help protect you from rising energy costs and save you money!

We will ensure your air conditioner is operating as safely and efficiently as possible and offer suggestions for repairs to optimize performance.

Our Cooling Maintenance Advantage Program provides an annual 19-point tune-up of 1 Cooling Unit. We include a complete Professional Inspection that covers the annual maintenance required by the manufacturer.

This Program will help

  • Detect hazardous carbon monoxide
  • Improve indoor air quality
  • Extend the life of your cooling equipment
  • Reduce the hassle of unexpected and inconvenient breakdowns

The following diagnostic and safety checks are included, if required for specific equipment, as per manufacturer’s recommendations

  • Check operation of Thermostat
  • Safety test for Carbon Monoxide
  • Check Cooling system for proper operation
  • Inspect General Condition/test by putting system through a complete operation cycle
  • Check for refrigerant leaks
  • Check for hazardous debris
  • Clean or Replace owner supplied filters.
  • Inspect Venting for rust and leakage.
  • Inspect Condensate lines for blockage
  • Inspect outdoor condensing unit
  • Inspect Indoor coil

Cooling Unit includes Coverage for a residential electric powered central air conditioning unit. (“cooling unit”). Natural gas powered, ductless or wall units are not eligible for coverage. Equipment serving more than one dwelling is not eligible for coverage. Any equipment not readily accessible by our Technicians is not eligible for coverage.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

An improperly maintained tankless water heater can break down unexpectedly and cost you money and time. Tune-ups can help identify potential problems before they become costly breakdowns, and will maximize efficiency to help protect you from rising energy costs and save you money!

Most of all, maintenance of your tankless water heater s important to protect the health and safety of you and your family.

We will ensure your tankless water heater is operating as safely and efficiently as possible and offer suggestions for repairs to optimize performance.

Our Tankless Water Heater Maintenance Advantage Program provides an Annual 10-point tune-up and Preventative Maintenance of 1 Tankless Water Heater. We include a Complete Professional Inspection that covers the annual maintenance required by the manufacturer.

This program will help

  • Keep your family safe
  • Detect hazardous Carbon Monoxide
  • Extend the life of your heating equipment
  • Reduce your monthly heating bills
  • Help prevent an unexpected breakdown

The following diagnostic and safety checks are included, if required for specific equipment, as per manufacturer’s recommendations

  • Check operation of Thermostat
  • Safety test for Carbon Monoxide
  • Safety tests for gas leaks
  • Safety test for combustion gas exhaust of water tank
  • Inspect General Condition/test by putting through a complete operation cycle

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Covers both “Heating” and “Cooling” Maintenance Advantage Plans as above.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Covers both “Heating” and “Tankless Water Heater” Maintenance Advantage Plans as above.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Covers “Heating” and “Cooling” and “Tankless Water Heater” Maintenance Advantage Plans as above

Includes all of the benefits of our Heating and or Cooling Maintenance Advantage Plans…..

PLUS, the Preferred Protection Plans offer the ultimate in peace of mind. You will enjoy guaranteed service from our licensed technicians, free parts and labour on most repairs, no deductible…..24 hours a day, 7 days a week!

Our Preferred Protection Plans cover the diagnosis and repair, replacement or adjustment, as we determine necessary, of specified parts within your “heating unit” (if your plan includes a “Heating Protection Plan”) and “cooling unit” (if your plan includes a “Cooling Protection Plan”) subject to the exceptions noted below. For parts and services included in the Preferred Heating/Cooling Protection Plans, you are protected from all labour and part replacement costs, subject to the limits described below.

 

Includes all of the benefits of our Heating Maintenance Advantage Plan…..PLUS

The Heating Preferred Protection Plan offers the ultimate in peace of mind. You will enjoy guaranteed service from our licensed technicians, free parts and labour on most repairs, no deductible…..24 hours a day, 7 days a week!

The costs to diagnose and replace any covered defective parts are included in your Preferred Heating Protection Plan.

Heating Preferred Protection Plan includes:

  • Free Parts and Labour on most repairs
  • No deductible
  • Breakdown coverage for your furnace with no annual claim limits
  • Unlimited number of service calls
  • After-hours emergency repairs at no extra cost to you

Parts covered under Heating Protection

Inclusions

Aqua stat controls

Automatic gas control valves

Automatic vent damper/motor

Blower/component

Condensate pump

Door switch

Electric ignition system

Fan and limit controls

Fan motor

Flame spreader

Flow switch

Furnace low voltage circuit fuse

Gas burner and orifices

Gas regulator

Heating circuit transformer

Pilot burner

Power burner motor

Pulley and belt

Relay

Roll out switch

Summer/winter switch

Thermocouple/generator

Thermostat (except Wi-Fi enabled)

Vent system pressure switch

Ventor motor assembly

Exclusions

Heat exchanger

Heating coil (air handler)

Heating sections (boiler)

Firebox/combustion chamber

Wi-Fi enabled thermostats

Furnace filters

Low and High water cut off Valves

Circulating pumps

Zone valves Parts added on to accommodate ancillary equipment

Replacement of complete heating unit

Flushing of the heat exchanger or additional cleaning that is required due to insufficient maintenance prior to joining the Preferred Heating Plan is excluded and will be billed at standard labour rates.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Includes all of the benefits of our Cooling Maintenance Advantage Plan…..PLUS

The Cooling Preferred Protection Plan offers the ultimate in peace of mind. You will enjoy guaranteed service from our licensed technicians, free parts and labour on most repairs, no deductible…..24 hours a day, 7 days a week!

The costs to diagnose and replace any covered defective parts are included in your Preferred Cooling Protection Plan. The costs to diagnose and replace any defective parts which have caused a refrigerant leak are included in your Preferred Cooling Protection Plan including refrigerant recovery, vacuuming and refill.

Cooling Preferred Protection Plan includes:

  • Free Parts and Labour on most repairs
  • No deductible
  • Breakdown coverage for your Air Conditioner with no annual claim limits
  • Unlimited number of service calls

Parts covered under Cooling Protection:

Inclusions

Add-on fan centres

Capacitor

Line components

Internal copper tubing

Low ambient temperature sensor

Add-on indoor fan relay

Cooling contactor/relay

Evaporator coil

Internal electrical wiring

Condenser fan motor

Thermostat

Fan blade

Exclusions

Compressor and condenser coil replacement

Repairs required within the furnace or air handler

Additional cleaning that is required due to insufficient maintenance prior to joining any Preferred Cooling Protection Plan is excluded from coverage and will be charged to you at our standard labour rate.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Covers both “Heating” and “Cooling” Maintenance Advantage AND Preferred Protection as above.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

The Plumbing Preferred Protection Plan offers the ultimate in peace of mind. You will enjoy guaranteed service from our licensed technicians, free parts and labour on most repairs, no deductible!

Free yourself from unexpected costs and worries. Benefits of this plan include:

  • Diagnosis and repair of your equipment by a fully-licensed plumber
  • Avoid out of pocket expenses -most parts and labour covered

Covers the diagnosis, repair, adjustment or, if applicable, replacement, all as we determine necessary of specified parts related to the plumbing and related piping and drains inside your home and waste drainage and rainwater drains within your house or, if you have a condominium, to the point of connection with common elements (your “plumbing and drain system”).

Covered under Plumbing Protection

Inclusions

Hot and cold water pipes and drainage pipes inside the home

Faucet repair

Mechanical pop-up stoppers

Piping repairs to your humidifier, dishwasher and refrigerator

Outside hose bibs

Blocked toilets, sinks, and showers

Moving parts within the toilet tank

Toilet flange repair

Diagnosis of below grade waste drains

Primer line to laundry tub

Mixing valves

Humidifier valves

Inspection and repair of backwater valves

Repair of shut-off valves

Exclusions

Faucet replacement

Repair or replacement of fixtures (i.e. toilets) or appliances (i.e. dishwashers)

Swimming pools, hot tubs, radiant in-floor heating

Clearing of blockages in below grade drains

Municipal water service issues

Check valves, backflow preventors, sump pumps

Pipe replacement required due to poor design

Replacement of galvanized, lead, cast iron or non-pex piping

Pipes upstream from main water incoming valve

Repairs required caused by faulty fixtures or equipment

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Combines the benefits of Preferred Heating Protection & Maintenance Advantage Plan with Plumbing Preferred Protection Plan described above.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Combines the benefits of Preferred Cooling Protection & Maintenance Advantage Plan with Plumbing Preferred Protection Plan described above.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Total Home Protection! Combines the benefits of three of our most popular protection plans together – Heating Protection with Maintenance Advantage, Cooling Protection with Maintenance Advantage and Plumbing Protection, you’ll save over 20%. That’s in addition to saving on parts and labour costs, avoiding emergency service charges, and sparing yourself the uncertainty of what to do.

All plans are subject to the terms and condition set out in “General Terms and Conditions”. Please read the full Terms and Conditions (PDF)

Includes annual 10-Point Water heater tune-up including a tank flush when possible. Covers the diagnosis and repair and adjustment or, if applicable, replacement, all as we determine necessary of specified parts related to the hot water tank. Tank and/or anode rod replacement is not included.